Things you need to know
Cancellation and No show policy
I know life gets busy and I understand that sometimes life can get in the way of appointments.
​
I ask that you give 48 hours notice for cancellations or rescheduling or 50% of the treatment price will be charged.
No shows will be charged at full treatment cost.
​
Please be on time for your appointment as I don't like to keep the next client waiting however if you would like to arrive earlier for whatever reason please let me know and ill make sure the kettle is boiled
children
Ideally you can come without your children so you can completely switch off and relax but if that isn't possible please feel free to bring them. I know how difficult it is for parents to find childcare so that you can get pampered. I have children's toys, colouring and cartoons to help entertain.
​
If you are a new mum and there is anything I can do to make you feel more comfortable for breast or bottle feeding your baby just give me the heads up and I can add on a bit of extra time to your appointment
Payment methods and booking in
I accept cash, card and bank transfer. Once your appointment has been confirmed I will send you the specific address. This is to safeguard myself and my clients.
Sugaring and waxing
If you are coming for your first sugar or wax and you're feeling a bit unsure or a bit nervous then I want to assure you that this is a non judgemental, non intimidating space with a chilled atmosphere and everything is completely confidential. When I welcome you through my doors I want you to feel relaxed so please feel free to message me or ask me any questions that you want to.
Please bring a clean set of clothes (pants, top, whichever area will be sugared) as this reduces bacteria touching a freshly sugared area.
You will be given some time to prepare yourself, water wipes will be available to you if you've had a busy day and a modesty towel for comfort.
Patch tests
Patch tests are required for all brow and lash services 48 hours prior to treatment.
Patch tests need to repeated every 6 months to ensure you haven't developed an allergy to any of the products.
A tiny bit of product will be applied to your lower back or inner arm, depending on the product.
Location
Free:To Be Me is in St.George not far from Troopers Hill. Once you have made your booking you will receive a confirmation email with the full address.
​
There is free parking outside or if you are coming on a bike you are welcome to bring it in the house.
​
​
